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Texada Handle Ideas Portal
Status Needs review
Created by Guest
Created on Feb 25, 2025

Department Account

We would like to propose adding a new account type, so we would have 'user' and 'department'. The department accounts could have multiple users. it would work somewhat like branches of a tree. So Users A, B and C could be part of Department X. When User A logs into their Handle account, if a task has been assigned to Department X, they will be able to see this in their personal account and 'claim' the task. So User A will see both their personal tasks and Department X's tasks. This is reflected for all of the Department members, so if User C claims the task, that will show up in User A and B notifications.

How often would this idea be used? Daily
How much time would you save when the idea is implemented? It would save a week of work
How many people at your company would benefit from this idea? Most people (25 + )
What problem is your idea trying to solve?

Staff not being certain of whether they need to complete tasks or not or not knowing who does what. This will give visual insight and will also improve communication and speed of resolution.

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